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Product compliance and sustainability

At Microsoft, product safety, compliance, and sustainability are integral to our mission to design and build products that empower every person and every organization to achieve more.

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Environmental compliance

Microsoft devices fulfill strict environmental criteria including, but not limited to, compliance with all applicable legal and regulatory requirements.
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Materials and substances

When we have concern over a chemical’s potential for damage to health or the environment, we believe actions should be taken to gather and assess additional data.
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Product safety

Microsoft cares about the safety of our customers and employees and is committed to product safety. We plan, design, manufacture, sell, and maintain Surface, Xbox, and HoloLens devices to meet or exceed industry standards. Microsoft devices are certified to applicable international safety standards.

Our Product Safety guidelines describe these commitments and provide additional information about our product safety warnings, product safety alerts, and how to report a potential product safety concern.
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Batteries

Microsoft complies with global substance restriction, battery marking, consumer information, and transportation and recycling requirements.
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Energy

We work to improve energy-saving features throughout our hardware product portfolio to help our customers save energy.
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Environmental management system

We utilize an internationally recognized framework known as ISO 14001 that establishes a process for entities to manage and continuously improve their environmental performance.
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Packaging

Packaging for Microsoft products meet heavy metal restrictions, labelling, and essential requirements regarding packaging optimization, manufacturing, composition, recovery, and reuse.
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Cloud responsible packaging

We ensure that Microsoft cloud infrastructure hardware packaging meets global requirements and creates minimal environmental impact.
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End-of-life management

We work with recycling companies and supply chain partners to manage the end-of-life process. Find out where to recycle products, batteries, and packaging.

More product and sustainability resources

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Questions? Send an inquiry to the Environmental Compliance team.

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