Microsoft AI Blogs
How Notch ships action-taking AI agents safely in regulated customer support
Notch shows how startups can build action-taking AI agents for regulated support with layered guardrails, escalation controls, and Azure infrastructure.
MWC Barcelona 2024: Accelerating telco transformation in the era of AI
Microsoft is excited to return to MWC Barcelona on February 26, 2024 to February 29, 2024. With an approach rooted in partnership, we look to inspire and enable telco transformation at the world’s largest and most influential connectivity event.
How H&R Block is using Azure OpenAI Service to bring ease to American taxpayers this season
Today, thousands of organizations around the world are using Azure OpenAI service to drive meaningful business impact for people and society. We are seeing increased usage from AI-first startups like DeepBrain, Perplexity, and SymphonyAI, as well as the world’s biggest companies.
Connect with Microsoft at these cybersecurity events in 2024
Cybersecurity professionals, business decision makers, and developers involved in cybersecurity have many industry events to choose from. But with all the possibilities, they may be unsure of which one is right for them. Read on for recommendations based on your role.
Microsoft Copilot for Sales and Copilot for Service are now generally available
Microsoft is dedicated to helping organizations transform the way people work using secure, enterprise-grade AI capabilities, no matter which business applications teams depend on. Starting today, you can seamlessly integrate role-specific Copilot capabilities into Microsoft 365 applications and popular customer relationship management (CRM) and contact center systems for sales and customer service professionals.
Reflecting on 2023—Azure Storage
2023 was an emblematic year of growth for storage and data services with AI at the top of mind for many customers. Azure customers’ overall data estate continued to grow, powered by the emergence of new workloads and access patterns.
The right way to AI: what we’re learning from customers
We want to help everyone navigate this new world of work. At Microsoft, we’re taking a learn-it-all approach with Copilot, working alongside our customers and employees to understand what the organizations getting the most value out of Copilot are doing right.
What’s new in Azure Data, AI, and Digital Applications: Are you ready to go from GenAI experimentation to solutions deployed at scale?
We are now in the second year of the era of AI. The first year was full of excitement and experimentation, giving all of us a glimpse into the powerful potential of AI to revolutionize experiences for customers, improve employee productivity, and ignite a sense of wonder.
Microsoft and the industrial metaverse are enabling and accelerating the energy transition
The energy transition takes a global collaborative effort and Microsoft continues to work with energy customers and partners to provide innovative solutions that enable a net-zero carbon economy.
Elevate Azure expertise with new AI and optimization video episodes
Organizations of all sizes are embracing cloud computing to enhance their operations, optimize resource utilization, and gain a competitive edge. However, navigating the complexities of cloud adoption and ensuring optimal performance can be a daunting task. This is where the Azure Enablement Show steps in, providing valuable resources for businesses seeking to unlock the full potential of cloud computing.
Achieve generative AI operational excellence with the LLMOps maturity model
In our LLMOps blog series, we’ve explored various dimensions of Large Language Models (LLMs) and their responsible use in AI operations. Elevating our discussion, we now introduce the LLMOps maturity model, a vital compass for business leaders.
New ways to improve your circularity data with Microsoft Sustainability Manager
Circularity is an important means of reducing waste and resource consumption by keeping materials, products, and services in use for as long as possible. To help organizations measure and report their circularity performance, Microsoft Sustainability Manager now includes circularity data ingestion.