Microsoft Dynamics 365 Blog Archives | Page 7 of 9

Woman browsing the internet via her tablet while on sitting on a couch.

Published June 21, 2023

8 min read

Copilot in Dynamics 365 Marketing revolutionizes marketing with query assist and content ideas

The use cases for Copilot in customer experience (CX) are endless. Let’s delve into how these copilot features came to be and highlight our generative AI roadmap moving forward.

Microsoft Dynamics 365 Blog

Man and woman standing in an office hallway discussing content on a laptop.

Published June 19, 2023

5 min read

Dynamics 365 application modernization on Azure: Envisioning the future

Of all the questions that customers have, one of the most common is how Microsoft continually delivers new AI innovations at a rapid pace. If you are still running systems on-premises, it starts with application modernization in the cloud.

Microsoft Dynamics 365 Blog

Published June 15, 2023

4 min read

Introducing next-generation AI and Microsoft Dynamics 365 Copilot capabilities for ERP

Welcome to a new era in enterprise resource planning (ERP) systems. As businesses around the world embrace the power of AI to streamline operations, speed time to actionable insight, and drive innovation, a game-changer is taking center stage: generative AI.

Microsoft Dynamics 365 Blog

Published May 31, 2023

4 min read

Introducing extended planning and analytics for Dynamics 365 Finance

Microsoft is introducing a fully developed, customer-ready extended planning and analytics solution (xP&A). Our solution provides Microsoft Dynamics 365 Finance customers with user-friendly and rapidly deployable modern xP&A capabilities.

Microsoft Dynamics 365 Blog

Enterprise team discussing AI in modern workplace.

Published May 12, 2023

7 min read

How Copilot in Microsoft Dynamics 365 and Power Platform delivers enterprise-ready AI built for security and privacy

With the introduction of generative AI across Microsoft business applications—including Microsoft Dynamics 365, Viva Sales, and Power Platform—interactions with AI across business roles and processes will become second nature.

Microsoft Dynamics 365 Blog

Customer service scanning product codes, picking and packing online orders, analyzing data and managing inventory in the storeroom.

Published May 4, 2023

5 min read

Microsoft Dynamics 365 Copilot at Gartner Supply Chain Symposium Xpo™ 2023

To truly deliver a proactive, resilient supply chain, Chief Supply Chain Officers (CSCOs) need a clear digital transformation strategy that builds on top of existing investments in data to uncover new insights.

Microsoft Dynamics 365 Blog

Business professionals collaborating at a desk to create engaging customer experiences

Published April 27, 2023

4 min read

Optimize experiences for sellers and marketers with Dynamics 365

You can do more with less, utilizing the power of AI to optimize experiences for your sellers, marketers, and data analysts so they can deliver better experiences for your customers.

Microsoft Dynamics 365 Blog

Two people, outside, looking at a laptop that is sitting on an open truck bed.

Published April 25, 2023

4 min read

Field Service Palm Springs: Modernize service operations

We’re excited to return to Field Service Palm Springs 2023 from April 25 through 27. We invite you to join us, along with our partners, to discover how Connected Field Service using Dynamics 365 Field Service and IoT can help create a seamless service experience that enhances customer satisfaction while boosting revenue.

Microsoft Dynamics 365 Blog

Worker in hardhat and reflective vest using tablet in warehouse loading dock.

Published April 20, 2023

11 min read

Applying next-generation AI to the Microsoft Supply Chain Platform

For more than two decades, customer relationship management (CRM) and enterprise resource planning (ERP) software have been defined by manual entry and high-touch data processes. Since then, businesses have made strides in automating many manual transactions through various means but have largely reached a plateau.

Microsoft Dynamics 365 Blog

Design project manager analyzing customer experience data with a marketing team member.

Published April 19, 2023

5 min read

Use generative AI to drive customer engagement with 2023 release wave 1 for Dynamics 365 Marketing and Customer Insights

Discover how 2023 release wave 1 for Dynamics 365 Marketing and Dynamics 365 Customer Insights will help you delight your customers while increasing your team’s efficiency.

Microsoft Dynamics 365 Blog