365blog, Author at Microsoft Dynamics 365 Blog

January 17, 2012
2 min read

Tips and Tricks in Microsoft Dynamics CRM 2011 Dialogs-Part I

How to create Page-less Dialogs? In Microsoft Dynamics CRM 2011, we introduced the concept of UI Scripts (otherwise known as Dialogs) which are essentially workflows with the provision to accept inputs from the user.

December 15, 2011
4 min read

What’s new with Dialogs in Microsoft Dynamics CRM 2011 UR5

Introduction Dialogs are the synchronous/interactive processes in Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online that collect and process information by using step-by-step scripts to direct users through a process.

December 14, 2011
1 min read

Resources for customer service

Customer service is an important part of any business.

November 30, 2011
2 min read

Data…. The New Marketing Creative

Data. You’ve got a LOT of it. You use it every day for reporting and analysis to determine effective campaign management to your clients and prospects.

November 18, 2011
2 min read

Data management for Activity Feeds entities

We just released Activity Feeds for Microsoft Dynamics CRM.

November 8, 2011
2 min read

Configuring the List Component in SharePoint Online

The Microsoft Dynamics CRM 2011 List Component adds functionality to SharePoint which enables Document Management capabilities in Microsoft Dynamics CRM.

November 3, 2011
3 min read

Developer Toolkit for Microsoft Dynamics CRM

If you are a developer working on Microsoft Dynamics CRM, you are by now familiar with the game changer in town, Solution Framework, which allows you to extend the capability of Microsoft Dynamics CRM.

November 1, 2011
2 min read

Introduction to the Microsoft Dynamics CRM November 2011 service update

This release is being delivered to Microsoft Dynamics customers as the November 2011 service update for Online customers and as Update Rollup 5 for On premise customers.

October 27, 2011
2 min read

Following and Unfollowing Records in CRM

With the inclusion of Activity Feeds in the latest CRM update, we introduce the concept of “following” records.

October 24, 2011
1 min read

New Training Resources Available for Microsoft Dynamics CRM

New Course Available: Introduction to Microsoft Dynamics® CRM 2011 This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011.

October 4, 2011
1 min read

New Blog: CRM Connection

The Microsoft Dynamics Product Management Group have launched a new blog on the Dynamics Community site called “CRM Connection“.

June 13, 2011
1 min read

Using the Plug-in Registration Tool for Microsoft Dynamics CRM 2011

If you need info about registering plug-ins in for CRM 2011, read my latest article on Using the Plug-in Registration Tool for Microsoft Dynamics CRM 2011.

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