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Safiyyah O’Quinn posts

Senior Product Marketing Manager, Dynamics 365 Finance & Operations Portfolio

Safiyyah O’Quinn is a Senior Product Marketing Manager specializing in Dynamics 365 ERP and agentic business transformation.

December 7, 2022

4 min read

Microsoft is named a Leader in 2022 Gartner® Magic Quadrant™ for Field Service Management

It is with great pride that Microsoft shares its position as a Leader within the Gartner 2022 Magic Quadrant for Field Service Management for the third consecutive year.
July 6, 2022

5 min read

How to build a modern field service organization

Field service organizations have traditionally operated under the break-fix model—that is, responding to a device failure after the customer reports an issue.
May 11, 2022

4 min read

3 ways to turn your field service operation into a revenue-generating machine

For decades, companies have relied on skilled technicians to repair equipment and engage with customers in the field.
April 25, 2022

4 min read

2022 release wave 1 brings true mobility to field service management

The pandemic has greatly influenced the way we work.
March 3, 2022

5 min read

4 key elements to a successful field service transformation

A successful digital transformation requires weaving together technology, data, process, and operational change.
February 14, 2022

6 min read

6 field service trends to watch in 2022

The global field service market is continuing to grow at a quickening pace.
February 2, 2022

4 min read

Microsoft is named a Leader for Field Service Management

The past year has cultivated many personal and professional changes.

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