How leading companies use CRM to power personalization
Organizations must tailor consumer experiences to the individual needs and desires of current and prospective customers.
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Introducing the Microsoft Business Applications October Virtual Launch Event
We’re excited about all of the new innovations we’re rolling out in the October 2019 Microsoft Business Applications release and want to share the highlights with you. -
Five ways companies are transforming marketing
Digital transformation is essential to thriving and growing – and in some cases, surviving – in nearly every industry in every corner of the world. -
4 ways sales teams can close deals faster with AI-powered insights
In this two-part series, we’ll explore how AI capabilities in Dynamics 365 Sales Insights helps sales teams sell proactively and managers lead proactively. -
3 common roadblocks to maximizing AI and how to bypass them
If AI is so transformative, why haven’t more enterprises embraced it already? Perhaps we’ve been trying to force a square peg into a round hole by asking people to adapt to AI, instead of the other way around. -
Turn prospects into engaged customers with intelligent sales and marketing
The selling landscape is undergoing fundamental changes, many of them driven by the effects of B2B customers’ experience as everyday consumers. -
Boost your ecommerce revenue with Dynamics 365 Fraud Protection
With the booming growth of online technologies and marketplaces comes the burgeoning rise of a variety of cybersecurity challenges for businesses that conduct any aspect of their operations through online software and the Internet. -
Tivoli Gardens personalizes the guest experience with Customer Insights
Meet Bernt Bisgaard Caspersen, Head of architecture and IT delivery at Tivoli Gardens in Copenhagen; one of the world’s longest running amusement parks. -
Release wave 2 launches with over 400 updates, new apps, and industry solutions
2019 release wave 2 launches with new applications and hundreds of capabilities across Dynamics 365 and the Power Platform. -
Announcing Microsoft Dynamics 365 Product Insights – Now in preview
I’m thrilled to introduce a new analytics application in the Microsoft Dynamics 365 portfolio which gives organizations real-time visibility into how customers use their products or services. -
Strategic investments in core HR drive operational excellence
Our vision for Dynamics 365 Talent is to balance operational excellence, organizational agility, and the employee experience to create a workplace where people and the business thrive. -
ISVs: Recertify your Dynamics 365 Applications apps by October 15
ISVs have until October 15th to recertify Dynamics 365 applications in the AppSource marketplace.
