Dynamics 365 Commerce enables the modern and intelligent store
As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is evolving and being reimagined.
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Revolutionizing the future for sellers in Dynamics 365 Sales
Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands on our sales organizations. -
Announcing new activity menu and 1:1 calling for Dynamics 365 Guides
With a growing labor shortage and access to new technologies and processes, businesses are adopting mixed reality to improve how employees learn, work, and understand the world around them. -
Optimize production processes with Dynamics 365 Supply Chain Management
It is imperative for organizations to create agile, connected, and sustainable manufacturing processes to customize products and services for their customers, accelerate innovation, and adopt to new business models like offering products-as-a-service. -
Introducing Microsoft Customer Experience Platform: A solution for connected customer experiences
Engaging with customers in today’s world is multifaceted, spanning everything from generating that initial spark of interest, to closing a sale and nurturing the relationship, to delivering exceptional ongoing service and support. -
Meet Context IQ—A new way to collaborate in a hyperconnected business
Across industries, businesses are experiencing a tectonic shift in how, when, and where people work. -
Introducing voice channel for Dynamics 365 Customer Service
Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. -
A blueprint for cross-organization collaboration: marketing and sales
It’s one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people scattered across offices and locations. -
Microsoft named a Leader in 2021 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
The past year has presented enormous changes in both our personal and work lives. -
Your guide to Dynamics 365 at Microsoft Ignite 2021
Microsoft Ignite kicks off in just a few days. -
Tax calculation enhancements are now available for Dynamics 365
Today, we are excited to announce the general availability of tax calculation for Microsoft Dynamics 365. -
3 secrets to optimize your sales strategy
2021 has been an interesting year as we embrace the new hybrid world while bringing back the best practices from our old life and work style.
