Using AI to build a modern field service organization
Field service organizations have traditionally operated under the break-fix model, responding to device failure after the customer reports an issue.
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Preview new benefits capabilities for Dynamics 365 Human Resources
As the war for talent intensifies, companies are offering a broader and richer set of benefits to attract and retain their best employees. -
Deliver smarter, connected retail experiences with Dynamics 365 Commerce
Today we’re announcing the official release of Dynamics 365 Commerce, an evolution of Dynamics 365 Retail that is generally available today across the globe. -
Create an amazing e-commerce customer experience with fraud protection
Fraud is a huge barrier for everyone involved in an e-commerce transaction. -
What’s in store for retail with the customer data platform
According to industry analysts, 2020 will bring exciting innovations that promise to reshape the retail industry. -
How your growing businesses can compete and win on the customer experience
Can you imagine losing customers everyday? That’s what could happen after a bad experience with your organization. -
2020 release wave 1 plans for Dynamics 365 and Power Platform now available
Today, we published the 2020 release wave 1 plans for Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that will be released between April and September 2020. -
Enhancements to Dynamics 365 Higher Education Accelerator now available
In October 2018, we announced the Microsoft Higher Education Accelerator, enabling ISVs and other solution providers to quickly build industry vertical solutions tailored for higher education. -
Five ways nonprofits can benefit from marketing automation
Nonprofits (or not-for-profits) exist in a highly competitive world. -
Introducing Dynamics 365 account protection and loss prevention
Process efficiency is key to growing an e-commerce business. -
Redefining shopping excellence with a unified commerce solution
The retail industry has been going through tremendous change and transformation over the past decade. -
Expanding our vision for retail with Dynamics 365 at NRF 2020
Retailers experienced more change in the last decade than nearly any other industry, a trend that is not likely to slow as we enter 2020.
