When we started this decade, the Internet of Things was a basically a buzzword, talked about by a few, acted upon by fewer, a challenge to save for the future, like 2015 or 2020.
One of the cool features that was released as part of CU11, is the offline capabilities of Customer order creation at the Modern POS (MPOS), means without the need to call AX HQ via RTS (RealTime Sevice) Background Retailers sometime are faced to place a customer order or quotation for specific Item(s), in order to […]
Just a few years ago, Gartner Research conducted a marketing spending survey where 89% of the responding companies said that by 2016, they expected to compete mostly on the basis of customer experience.
Delighting customers is not the key to consistently satisfying customer service.
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