5 ways to know you are ready for connected field service
The future of field service is here. Are you ready to take the next step? A piece of equipment experiences a problem, and the customer calls.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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GDPR is here: Here’s what you need to know to start your compliance journey
As the General Data Protection Regulation (GDPR) enforcements come into effect today, it is a great opportunity to reinforce our commitment to privacy and list the resources we have available for our customers and business partners. -
Best Practices Tips and Tricks for Upgrading Part 4 ‘No, we did not forget the toolkit’
In the journey of upgrading between the Dynamics NAV old platform and the new ones, we have had 3 blogs written before: Best Practices Tips and Tricks for Upgrading to Dynamics NAV 2013 R2 or Dynamics NAV 2015 Best Practices Tips and Tricks for Upgrading to Dynamics NAV 2013 R2 or Dynamics NAV 2015 Part […] -
Five ways to align sales and marketing
In far too many organizations, marketing and sales teams often operate as siloed organizations with distinct goals and processes. -
Microsoft Relationship Sales provides sellers a beat they can sell to
It’s been a little over year since the Microsoft acquired LinkedIn. -
How to turn your field service operations into a profit center
Field service technicians may be the most overlooked marketing and sales resource you’ve got. -
Lead nurturing – More than just email blasts
Have you ever signed up for a mailing list thinking it will help you stay up to date on a product or service, only to find the future content to be mostly irrelevant? According to CMO. -
Essential Dynamics 365 resources to help you with GDPR compliance
Microsoft is committed to the security and privacy of customer data—ours and yours. -
Convert more leads with a clearer picture of the customer’s need
Sometimes converting leads feels like your banging your head against a brick wall. -
Using SQL Server Transparent Data Encryption (TDE) with Dynamics NAV
Over the last few months, the Dynamics NAV team has been testing compatibility with SQL Server Transparent Data Encryption (TDE), and we are now proud to announce that the following Dynamics NAV versions all support SQL Server Transparent Data Encryption (TDE): Microsoft Dynamics NAV 2018 Microsoft Dynamics NAV 2017 Microsoft Dynamics NAV 2016 Microsoft Dynamics […] -
Building a servitization mindset to transform your field service organization
Servitization is likely a familiar term to many field service organizations as leading companies around the world, from aerospace to oil and gas exploration, move from a traditional product-centric delivery model to a more service-centric one. -
A day in the life: The AI enabled field service organization
Field service organizations have historically run under a reactive, break-fix operating model, only able to respond to device failures after customers report a problem.
