Cheat sheet: how field service can boost revenue
Most field service organizations, or FSOs, are cost centers.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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16 Startling Statistics Forecasting the Future of Artificial Intelligence
“Cortana?” “I’m listening…” “Define artificial intelligence. -
Align your field service organization’s sales & marketing teams to make money
You might be wondering, “Aren’t sales and marketing teams naturally aligned? They already have the same goals. -
6 Technology Trends Shaping Digital Transformation
Digital transformation, as defined by Constellation Research, is the methodology in which organizations transform and create new business models and culture with digital technologies. -
6 ways to improve customer service in your field service organization
For years, businesses have believed that the power of their brand could overcome most obstacles. -
Why Customer Experience Must Start from the Inside Out
According to Gartner Research , by 2017, 89% of marketers expect customer experience to be their primary differentiator. -
Today’s Business Technology Wish List for Digital Transformation
By the end of 2017, two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategy, according to the IDC FutureScape: Worldwide Digital Transformation. -
Dynamics 365 Adaptability
Purpose-built, productive, intelligent and adaptable: these are the four core capabilities that deliver the best business outcomes for Microsoft Dynamics 365 customers today. -
Accelerate business success with Microsoft FastTrack for Dynamics 365
Today, we are announcing the public preview of Microsoft FastTrack for Dynamics 365, a program that represents Microsoft’s strong commitment to fostering the business success of our customers, and. -
5 Top Challenges to Digital Transformation
If there’s one thing everyone can agree on about digital transformation, it’s that change is constant – and happening faster than ever before. -
Ray Wang Reveals What Organizations Need to Succeed in Digital Transformation
“Digital Darwinism is unkind to those who wait. -
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Credit to Brian Storie for the contribution provided.
