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Dynamics 365 Customer Insights
Discover the latest updates and innovations in Dynamics 365 Customer Insights. Dive into expert insights, product updates, and practical tips to maximize the potential of your customer data platform and transform your customer engagement strategies.
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Announcing: The Dynamics 365 for Marketing December 2018 update is now available
The December 2018 update of Dynamics 365 for Marketing is released and available for customers to install and update starting now! This update includes several new features, plus plenty of performance and stability improvements. -
Maintain high-quality contact data to maximize deliverability and performance with Dynamics 365 for Marketing
One of the fastest ways to lose sender reputation when doing email marketing is to generate a high number of hard bounces and spam complaints from your email blasts. -
Dynamics 365 for Marketing: Set up DKIM for your sending domain to keep up with recent Office 365 changes
One of the most important performance metrics for email marketing is deliverability, which measures the ability of your messages to arrive in recipients’ inboxes rather than getting flagged as spam and filtered away, out of sight. -
Dynamics 365 AI for Market Insights public preview is now available
Businesses need actionable insights based on what consumers are saying, seeking and feeling about their brands and products to stay ahead of market trends. -
Announcing: Dynamics 365 for Marketing October 2018 update
The October 2018 update of Dynamics 365 for Marketing is released and available for customers to install and update starting now! This is the first major update to the product since its release earlier this year. -
Updating FieldOne organizations to Field Service
Thank you for your continued loyalty and support as a FieldOne customer as Microsoft transitioned the capabilities of the legacy FieldOne product into Dynamics 365 for Field Service. -
Announcing: Dynamics 365 for Marketing September 2018 update
The September 2018 update of Dynamics 365 for Marketing is released and available for customers to install starting now! This update provides many performance and stability improvements, plus a few new features. -
Announcing: Dynamics 365 for Marketing August 2018 update
We are proud to announce the August 2018 update of Dynamics 365 for Marketing, which is available starting now! For even more information about this update, including known and fixed issues, see the Dynamics 365 for Marketing readme page. -
October update brings new user experience to Dynamics 365 for Customer Engagement
The next update to Microsoft Dynamics 365 for Customer Engagement on-premises apps is coming in October, bringing a brand-new user experience among a host of new and updated capabilities. -
Gain insights to improve Marketing ROI
We are all awash in data and information, yet according to McKinsey, only 10 percent of marketers currently use insights to improve performance.
