Dynamics 365 Field Service

Discover expert insights and practical tips on optimizing field service operations. Learn about new AI and IoT features, best practices for improving technician efficiency, and success stories from businesses using Dynamics 365 Field Service. Stay informed on tools and strategies to enhance your service delivery and exceed customer expectations.

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Dynamics 365 Field Service

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News and product updates

August 26, 2019

1 min read

Device Readings (visualizations) with Field Service & IoT is now available in preview

We are excited to announce the preview availability of Device Readings, a new experience that provides compelling visualizations in Connected Field Service (CFS) by leveraging the power of IoT.
News and product updates

August 11, 2019

1 min read

Enhancements and Bug Fixes for Field Service Version 8.8.2.160

Applies to: Field Service version 8.8.2.
News and product updates

August 6, 2019

1 min read

Enhancements and Bug Fixes for Field Service Version 7.5.12.53

Applies to: Field Service version 7.5.12.
August 1, 2019

2 min read

Self-Enabling Install of the Unified Interface Versions of Field & Project Service

As announced earlier this year, the non-UCI versions of Field Service and Project Service Automation are going end of life.
News and product updates

July 23, 2019

1 min read

Latest update of Dynamics 365 Guides adds Dynamics 365 for Field Service integration (Preview)

Applies To: Dynamics 365 Guides (version 104.
Thought leadership

July 18, 2019

5 min read

Building smart cities of the future with Microsoft

The term smart city usually focuses on infrastructure and how big data and information technology can be used to better manage urban assets such as waterworks, roads, and public transit.
News and product updates

July 15, 2019

4 min read

How to use the Search Resource Availability API – Universal Resource Scheduling

Applies to: Dynamics 365 Organization 9.
Thought leadership

July 8, 2019

2 min read

Video series: Transform field service with Dynamics 365

Field Technologies Online reported that 53 percent of field service organizations cite ensuring mobile workers are operating at optimal efficiency and productivity as their number one challenge.
News and product updates

July 7, 2019

2 min read

Enhancements and Bug Fixes for Field Service Version 8.8.1.45

Applies to: Field Service version 8.8.1.
News and product updates

July 7, 2019

1 min read

Enhancements and Bug Fixes for Field Service Version 7.5.11.102

Applies to: Field Service version 7.5.11.
Thought leadership

June 19, 2019

2 min read

How Microsoft Dynamics 365 for Field Service impacts the bottom line

A new study by Forrester Consulting calculates the potential return on investment (ROI) for implementing Microsoft Dynamics 365 for Field Service can help organizations realize benefits of $1.
News and product updates

June 11, 2019

1 min read

Understanding how views work on Schedule Assistant

Have you ever wondered, when you are using Universal Resource Scheduling to schedule your requirements or work orders and are searching for a requirement, which view the Schedule Assistant displays in? Well, it is determined by either the point of entry into the Schedule Assistant (Find Availability on the Schedule Board or Book on […]

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