Dynamics 365 Sales

Discover the latest in Dynamics 365 Sales. Learn how AI and automation can help boost your sales and enhance customer interactions.

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News and product updates

July 18, 2023

6 min read

Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program

Copilot assists employees wherever they are working, surfacing valuable business data and delivering business insights so they can focus on the most meaningful parts of their jobs.
News and product updates

July 10, 2023

7 min read

The power of AI in Viva Sales: Insights from Lori Lamkin and Nathalie D’Hers

Join Lori Lamkin and Nathalie D’Hers as they take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft Viva Sales.
June 28, 2023

2 min read

Introducing the New Dynamics 365 Community – A Catalyst for Collaboration and Innovation

Microsoft is delighted to announce that the new Dynamics 365 Community is now live, marking a significant milestone in our journey of empowering users, fostering collaboration, and driving innovation.
News and product updates

June 22, 2023

2 min read

Account-based seller insights improve sales account manager effectiveness

Busy sales account managers prioritize their activities by mining information from their accounts.
News and product updates

June 5, 2023

3 min read

Enhancing Seller Productivity: Customize Viva Sales Forms

In today’s competitive business landscape, maximizing the value sellers derive from sales tools is paramount.
Tips and guides

June 1, 2023

6 min read

5 ways Copilot in Viva Sales takes seller productivity to the next level

AI-powered experiences are changing the game of what’s possible for sellers, and generative AI with Copilot is here to assist sellers do their best work.
May 25, 2023

3 min read

Winning sales sequences: A/B testing guide

In the Sales world, business success is often dependent upon effective communication with customers.
May 10, 2023

3 min read

Boost your sales business with smart organization charts

Organization charts enable sellers to better understand their customers’ organizational structures and identify key decision-makers.
May 4, 2023

4 min read

Improve Sales process efficiency using sequence insights

Sequences in Dynamics 365 Sales is a valuable sales engagement tool for businesses looking to drive efficiency via standardized sales processes.
Thought leadership

April 27, 2023

4 min read

Optimize experiences for sellers and marketers with Dynamics 365

You can do more with less, utilizing the power of AI to optimize experiences for your sellers, marketers, and data analysts so they can deliver better experiences for your customers.
Events

April 25, 2023

4 min read

Field Service Palm Springs: Modernize service operations

We’re excited to return to Field Service Palm Springs 2023 from April 25 through 27.
News and product updates

April 18, 2023

5 min read

Spend more time selling—new sales capabilities in 2023 release wave 1

The role of the seller is evolving. Buyers expect a blend of digital and personalized experiences throughout their journey.

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