HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.
Guideline 1 > Pattern 1A > Example

D365 Marketing | 1A: Introductory blurb

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Guideline 1 > Pattern 1A > Example

Outlook | 1A: Introductory blurb and G17: Provide global controls

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Guideline 1 > Pattern 1B > Example

Gmail | 1B: Use explanation (G11) patterns

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Guideline 1 > Pattern 1D > Example

M365 Chat | 1D: Make clear what the system can do

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Guideline 2 > Pattern 2C > Example

Contoso | 2C: Report system performance information

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Guideline 2 > Pattern 2D > Example

Copilot in Outlook | 2D: Provide low performance alerts

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Guideline 2 > Example

AI Critiques | G2: Make clear how well the system can do what it can do

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Guideline 2 > Example

Copilot in Outlook | G2: Make clear how well the system can do what it can do

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Guideline 6 > Example

Android | G6: Mitigate social biases

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Guideline 7 > Example

Copilot in Outlook | G7: Support efficient invocation

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Guideline 8 > Example

Copilot in Outlook | G8: Support efficient dismissal

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Guideline 9 > Pattern 9A > Example

Gmail | 9A: Switch classification decisions

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Guideline 9 > Pattern 9B > Example

Copilot in Outlook | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

Nichesss | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9E > Example

Outlook | 9E: Batch-editing data

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Guideline 9 > Pattern 9E > Example

Gmail | 9E: Batch-editing data

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Guideline 11 > Pattern 11B > Example

D365 Marketing | 11B: Global explanations

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Guideline 11 > Pattern 11D > Example

Gmail | 11D: Map system input attributes to system outputs

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Guideline 11 > Pattern 11G > Example

Copysmith | 11G: “What if explanations”

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Guideline 12 > Example

Outlook – G12: Remember recent interactions

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Guideline 15 > Pattern 15D > Example

Contoso | 15D: Use existing public rating or interaction data as feedback for the system

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Guideline 16 > Pattern 16A > Example

Outlook | 16A: Feedforward: Convey the consequences of user actions before the user takes action

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Guideline 16 > Pattern 16B > Example

Gmail | 16B: Feedback: Convey the consequences of user actions after the user takes action

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Guideline 16 > Pattern 16D > Example

Gmail | 16D: Convey the consequences of user action in help and documentation

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Guideline 18 > Example

Outlook Web | G18: Notify users about changes

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