Content type: Thought leadership
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Reflecting on a year of transformation for media and telco
As we approach one full year since the restrictions and disruptions in response to the pandemic took their full effect here in the U.S., I find myself reflecting on all that has occurred during that time, and how business—and perhaps life in general—has been forever changed.
3 ways retailers are using AI to innovate in-store operations
Retailers looking to increase customer satisfaction while decreasing costs are turning to artificial intelligence (AI) to transform operations. Retailers use AI in the cloud to process large volumes of data to deliver online product recommendations or to optimize demand forecasting.
Why Zero Trust is the right mindset for the defense and intelligence industry
In July 2019, Kurt DelBene, Milo Medin, and Richard Murray wrote, The Road to Zero Trust (Security), for the Defense Innovation Board. In it, they stated: “…cybersecurity is at a critical juncture.
3 practical reasons to embrace remote government access
COVID-19 has given governments a once-in-a-lifetime opportunity to reimagine the way they interact with businesses and serve people. Â Largely due to the pandemic, the technology needs and expectations of government agencies have grown exponentially. This has driven the need to virtually maintain operations while continuing to serve the community.
Top priorities and trends in banking in 2021
In this blog, we sit down with Zilvinas Bareisis, head of retail banking at Celent, a leading research and advisory firm focused on technology for financial institutions globally, to discuss top trends and priorities for retail banking, differentiation of customer experiences, risk management, and preparing for the future.
Resilient operations fuels the future of mobility
Through its four-decade partnership with leaders in the automotive industry, there’s one core learning that Microsoft continues to see: with challenge comes increased opportunity for innovation. For vehicle makers, this has meant turning the business model upside down, redefining an industry, and working at a blistering pace transforming from traditional manufacturers to mobility service providers.
The importance of remote access to government agencies
The need to remotely access government services, in previously unimaginable ways, is here to stay. Read more to learn about successful approaches that governments worldwide have taken to build agility and resilience while continuing to digitally serve their communities.
3 top takeaways from NRF 2021
This year’s National Retail Federation BIG show was something different—entirely virtual. But it came off quite smoothly, demonstrating how powerful digital transformation can be. It even had some advantages over an in-person event. I was able to see more sessions for one. And without aching feet.
Improving the pace of vaccine distribution through technology
The COVID-19 pandemic has negatively impacted our health, economy, and psychosocial well-being. Public health mitigation measures such as wearing masks, social distancing, avoiding large gatherings, and washing hands have demonstrated benefit in curbing the spread of infection, but have been implemented inconsistently and unevenly throughout the world, which has limited their effectiveness.
Revolutionizing the retail supply chain with digital twins
The business disruption caused by COVID-19 has resulted in four out of five retailers, 82 percent, changing their approach to how they manage their supply chains.1 Digital twin technology is one tool that retailers are adopting to address this issue. Digital twin technology enables retailers to model their supply chains as connected environments.