Harnessing the Power of Analytics in Insurance
Insurers have an opportunity to identify and act upon new insights within their business to improve loss ratios and boost sales with better customer service.
Microsoft Industry Blogs: Financial services
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How Frontier Firms use agentic AI to gain an edge in capital markets
Agentic AI is becoming a practical operating advantage in capital markets. Discover how frontier firms redesign workflows, strengthen governance, and turn AI investment into measurable operational impact.
Work more productively, enjoy life more fully
Being able to use the Surface Pro to complete tasks quickly, efficiently and securely during working hours has also improved Bay Equity employees’ personal lives.
PSD2 and Open Banking: Part 4 – Foundations for the future
The future of banking is agile, collaborative, ‘transparent’ and designed to encourage new business models – using ‘systems of intelligence’ in this transformation.
Webinar: Is this the start of real transformation in banking?
Register to join this webinar with Accenture, Avanade and Microsoft.
4 reasons it’s getting harder to deal with financial crime
This blog explores how fraud, illegal transactions, increasing transaction volumes, and false positives contribute to difficulty dealing with financial crime.
Early investments for a lasting impact
To ensure its loan officers could remain productive and provide a high quality, customer-centric service at all times, Bay Equity opted to move to the cloud.
How to attract millennial customers in the financial sector
Here are five steps that I believe are needed to achieve friendlier financial services for millennials, or at least to push your institution in the right direction:.
Two things a bank can do today to improve customer engagement
Using the power of predictive analytics and machine learning, banks have an opportunity to exceed customer expectations and differentiate themselves.
The Surface: a platform for success
What’s the secret to Bay Equity’s success and rapid growth? Bay Equity invested in Microsoft Office 365 and Surface Pro devices in 2012.
Harnessing Customer Data Will Save Retail Banking
RedPoint, a customer data solution hosted on the Microsoft Azure cloud platform, helps enterprises optimize customer engagement and deliver on their brand promise.
PSD2 and Open Banking: Part 3- Redefining the customer experience
As PSD2 and the UK Open Banking Standard kick start a financial services revolution, we explore how this redefines the customer experience.
TSB Bank leverages disruption in the retail banking sector
In 2016, TSB Bank decided to work with Microsoft partner AddIn365 to deliver the company’s digital workplace experience to 8,200 partners.