Jeff James posts
General Manager, Business Operations, Microsoft
Jeff James is a General Manager in the Operations team at Microsoft with over three decades of experience at the intersection of product, technology, and business transformation, with a front-row seat to every major platform shift from the networking era of the early ’90s through the cloud, mobile, and now AI revolutions. He was part of the core team that built Office 365, helping shepherd one of the largest software-to-SaaS transitions in history and shaping how hundreds of millions of people work every day.
Today he is augmenting his team with AI agents, driving significant productivity gains and impact, while shaping a new agent first culture with every member of his team. He is passionate about helping other teams and organizations adopt the frontier mindset to empower all of their employees to navigate this once in a lifetime shift.