Skip to main content Why Microsoft Security AI-powered cybersecurity Cloud security Data security & governance Identity & network access Privacy & risk management Security for AI Unified SecOps Zero Trust Microsoft Defender Microsoft Entra Microsoft Intune Microsoft Priva Microsoft Purview Microsoft Sentinel Microsoft Security Copilot Microsoft Entra ID (Azure Active Directory) Microsoft Entra Agent ID Microsoft Entra External ID Microsoft Entra ID Governance Microsoft Entra ID Protection Microsoft Entra Internet Access Microsoft Entra Private Access Microsoft Entra Permissions Management Microsoft Entra Verified ID Microsoft Entra Workload ID Microsoft Entra Domain Services Azure Key Vault Microsoft Sentinel Microsoft Defender for Cloud Microsoft Defender XDR Microsoft Defender for Endpoint Microsoft Defender for Office 365 Microsoft Defender for Identity Microsoft Defender for Cloud Apps Microsoft Security Exposure Management Microsoft Defender Vulnerability Management Microsoft Defender Threat Intelligence Microsoft Defender Suite for Business Premium Microsoft Defender for Cloud Microsoft Defender Cloud Security Posture Mgmt Microsoft Defender External Attack Surface Management Azure Firewall Azure Web App Firewall Azure DDoS Protection GitHub Advanced Security Microsoft Defender for Endpoint Microsoft Defender XDR Microsoft Defender for Business Microsoft Intune core capabilities Microsoft Defender for IoT Microsoft Defender Vulnerability Management Microsoft Intune Advanced Analytics Microsoft Intune Endpoint Privilege Management Microsoft Intune Enterprise Application Management Microsoft Intune Remote Help Microsoft Cloud PKI Microsoft Purview Communication Compliance Microsoft Purview Compliance Manager Microsoft Purview Data Lifecycle Management Microsoft Purview eDiscovery Microsoft Purview Audit Microsoft Priva Risk Management Microsoft Priva Subject Rights Requests Microsoft Purview Data Governance Microsoft Purview Suite for Business Premium Microsoft Purview data security capabilities Pricing Services Partners Cybersecurity awareness Customer stories Security 101 Product trials How we protect Microsoft Industry recognition Microsoft Security Insider Microsoft Digital Defense Report Security Response Center Microsoft Security Blog Microsoft Security Events Microsoft Tech Community Documentation Technical Content Library Training & certifications Compliance Program for Microsoft Cloud Microsoft Trust Center Security Engineering Portal Service Trust Portal Microsoft Secure Future Initiative Business Solutions Hub Contact Sales Start free trial Microsoft Security Azure Dynamics 365 Microsoft 365 Microsoft Teams Windows 365 Microsoft AI Azure Space Mixed reality Microsoft HoloLens Microsoft Viva Quantum computing Sustainability Education Automotive Financial services Government Healthcare Manufacturing Retail Find a partner Become a partner Partner Network Microsoft Marketplace Marketplace Rewards Software development companies Blog Microsoft Advertising Developer Center Documentation Events Licensing Microsoft Learn Microsoft Research View Sitemap

The Importance of Effective Information Sharing


This week, I testified before the U.S. Senate Committee on Homeland Security and Governmental Affairs at a hearing on “Protecting America from Cyber Attacks: the Importance of Information Sharing.” It was good to see that the committee’s first hearing of the 114th Congress focuses on cybersecurity issues generally, and information sharing in particular, and I’d like to summarize the key points of my testimony.

There is no doubt that cybersecurity is an important issue for America, other nations, the private sector, and individuals. In an effort to better understand and help address the challenges we face, I regularly engage with government leaders from around the world, security-focused colleagues in the IT and Communications Sectors, companies that manage critical infrastructures, and customers of all sizes. From those interactions, I have concluded that cyber-attacks have joined terrorism and weapons of mass destruction as one of the new, asymmetric threats that puts countries, corporations, and its citizens at risk.

With global threats, global actors, and global networks, no one organization – public or private – can have full awareness of all the threats, vulnerabilities, and incidents that shed light on what must be managed. There is no doubt that sharing such information can and has protected computer users and increased the effectiveness of the security community’s response to attacks. For example, in 2009, the Conficker Working Group came together to share information and develop a coordinated response to the Conficker worm, which had infected millions of computers around the world. After the working group developed a mitigation strategy, Information Sharing and Analysis Centers (“ISACs”) were mobilized, company incident response teams were activated, government responders were engaged, and the media reported as milestones were reached and services were restored. The challenge was addressed, and quickly.

Why is it, then, that after 20 years of discussion and proof of effectiveness, information sharing efforts are viewed as insufficient? The short answer is that while there are success stories, it is often true that those with critical information are unable or unwilling to share it. They may be unable to share it due to law, regulation, or contract, all of which can create binding obligations of secrecy and expose a company to legal risk if information is shared. Even when those restrictions permit sharing pursuant to authorized exceptions, legal risks remain, as parties may disagree on the scope of the exception. There are also non-legal, non-contractual risks; for example, a company that discloses its vulnerabilities may suffer reputational risk, causing both customers and investors to become concerned. It may even suggest to hackers that security is inadequate, encouraging other attacks.

With all these challenges in mind, we believe there are six core tenets that must guide information sharing arrangements:

1. Information sharing is a tool, not an objective.

2. Information sharing has clear benefits, but poses risks that must be mitigated.

3. Privacy is a fundamental value, and must be protected when sharing information to maintain the trust of users – individual consumers, enterprises, and governments – globally.

4. Information sharing forums and processes need not follow a single structure or model, and governments should not be the interface for all sharing.

5. Government and industry policies on information sharing should take into account international implications.

6. Governments should adhere to legal processes for law enforcement and national security requests, and governments should not use computer security information sharing mechanisms to advance law enforcement and national security objectives.

Information sharing has and does work. But it works because the parties see that the benefits (better protection, detection and response) outweigh the risks. History also teaches, however, that information sharing tends to work best when those involved trust each other to respect informal and sometimes formal agreements (e.g., non-disclosure agreements) on information use and disclosure.

The two most important things Congress can do are (1) ensure that the information sharing arrangements that are working effectively are left undisturbed; and (2) encourage additional information sharing by providing protections for shared information and addressing risks posed by information sharing, including privacy risks.

You can read my full testimony here.

Related posts