AI

August 15, 2024

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Alex Fleck

How Microsoft HR is using Viva and Microsoft 365 Copilot to empower our employees

Technology is about people, and no Microsoft organization understands that better than Human Resources. When our HR team started rolling out Microsoft 365 Copilot to the global HR organization, a human-centered approach was a natural fit. And what better way…
August 15, 2024

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Jason Kellington

Reimagining content management at Microsoft with SharePoint

At Microsoft, we use SharePoint extensively across the company, including in Microsoft Digital—the company’s IT organization—where we’re taking advantage of its AI-powered add-on features to transform how the company manages its content. SharePoint is the backbone of our content management…
August 1, 2024

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Alex Fleck

Driving Microsoft 365 Copilot adoption with our Copilot Champs Community

Nobody helps employees adopt a new tool like their peers—the people who know their responsibilities, their organizational culture, and their day-to-day tasks. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request…
June 27, 2024

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Lukas Velush

Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva

Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you deploy a next-generation AI technology like Microsoft 365 Copilot that introduces whole new ways of working, getting that…
June 14, 2024

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Lukas Velush

Unlocking the potential of Microsoft 365 Copilot at the role level

There’s no question: Microsoft 365 Copilot is changing how work gets done here at Microsoft and beyond. An intelligent digital assistant with access to any company data you need, and that can process and accomplish requests using natural language—that’s a…
May 30, 2024

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Justin Couture

Empowering our employees with generative AI while keeping the company secure

Generative AI (GenAI) is rapidly changing the way businesses operate, and everyone wants to be in on the action. Whether it’s to automate tasks or enhance efficiency, the allure of what GenAI can do is strong. However, for companies considering…
May 23, 2024

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Lukas Velush

Deploying Microsoft 365 Copilot with the help of—you guessed it—Copilot

Now that we’ve deployed Microsoft 365 Copilot internally here at Microsoft, it’s helping our employees save time and focus on the things that matter most. But like any new tool, adopting Copilot required careful planning, strategy, and attention to our…
March 5, 2024

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Lukas Velush

Redesigning how we work at Microsoft with generative AI

Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams are learning how to incorporate Microsoft Copilot and other new AI technology into…
February 12, 2024

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Lukas Velush

Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to…
December 7, 2023

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Lukas Velush

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes available to AI-powered digital assistants, their impact increases. Although these features have proven…
July 10, 2023

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Lori Lamkin

The power of AI in Microsoft 365 Copilot for Sales: Insights from Lori Lamkin and Nathalie D’Hers

Join me, Lori Lamkin, and my esteemed colleague Nathalie D’Hers, as we take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft 365 Copilot for Sales. As the Corporate Vice President (CVP) of Dynamics 365 Customer…
July 10, 2023

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Lukas Velush

See how we’re simplifying our sales with AI-powered Microsoft 365 Copilot for Sales

If you’re on a sales team, you know that there are all kinds of distracting tasks that eat away at your time and get in the way of what you do best—building relationships with and solving problems for customers. There’s…

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