Microsoft 365

May 23, 2024

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Lukas Velush

Deploying Microsoft 365 Copilot with the help of—you guessed it—Copilot

Now that we’ve deployed Microsoft 365 Copilot internally here at Microsoft, it’s helping our employees save time and focus on the things that matter most. But like any new tool, adopting Copilot required careful planning, strategy, and attention to our…
April 3, 2024

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Lukas Velush

Empowering employee self-service with guardrails: How we’re using sensitivity labels to make Microsoft more secure

At Microsoft, empowering our employees to do their best work means trusting them with self-determination. But to do that safely, we need clear data loss prevention systems in place. We describe it as self-service with guardrails. Giving employees that level…
March 5, 2024

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Lukas Velush

Redesigning how we work at Microsoft with generative AI

Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams are learning how to incorporate Microsoft Copilot and other new AI technology into…
February 12, 2024

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Lukas Velush

Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to…
December 7, 2023

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Lukas Velush

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes available to AI-powered digital assistants, their impact increases. Although these features have proven…
November 16, 2023

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Lukas Velush

Sensitivity labeling: A new layer of security for Microsoft Teams Premium meetings

Microsoft Teams is where collaboration and connection happen. The wide array of digital artifacts that come from our employees’ day-to-day meetings—things like recordings, transcripts, and shared documents—need the same level of enterprise protection as the rest of our organization’s proprietary…
August 3, 2023

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Lukas Velush

Informing the influencers: The Microsoft 365 Experience insights dashboard empowers adoption

A new trend is emerging in IT. Technical professionals are increasingly responsible for supporting adoption activities and helping their organizations ensure they’re maximizing their tech investments and making important technology decisions. As a result of these trends, a new category…
July 10, 2023

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Lori Lamkin

The power of AI in Microsoft 365 Copilot for Sales: Insights from Lori Lamkin and Nathalie D’Hers

Join me, Lori Lamkin, and my esteemed colleague Nathalie D’Hers, as we take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft 365 Copilot for Sales. As the Corporate Vice President (CVP) of Dynamics 365 Customer…
June 12, 2023

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Lukas Velush

Transform your internal search with tips from our expert at Microsoft

Getting the right information at the right time is key to maximizing the productivity of your employees—that’s exactly the goal of the team that administers search internally here at Microsoft. We spoke with Dodd Willingham to learn more about the…
May 25, 2023

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Lukas Velush

Best practices and tips from Microsoft’s own internal adoption of Microsoft Viva

At Microsoft, we’ve learned a thing or two in the two years since we launched Microsoft Viva, the first employee experience platform built for the hybrid era. And now we are excited to share some of our best practices and…
May 3, 2023

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Lukas Velush

The future of Group Member Management: How Microsoft is leading the way with automation

Just as it is for everyone, maintaining accurate groups for email and apps such as Microsoft Viva and Microsoft Teams is challenging for us internally at Microsoft. Adding and removing employees from groups has been mostly a hand-cramping manual task,…
February 8, 2023

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Inside Track staff

Digital transformation spotlight: Learning from deploying Microsoft Viva, data and AI across Microsoft

We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our thinking and experience was at the time.…

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