{"id":17933,"date":"2025-01-16T09:05:00","date_gmt":"2025-01-16T17:05:00","guid":{"rendered":"https:\/\/newed.any0.dpdns.org\/insidetrack\/blog\/?p=17933"},"modified":"2025-01-23T09:10:54","modified_gmt":"2025-01-23T17:10:54","slug":"how-microsoft-viva-became-a-business-transformation-engine-at-microsoft","status":"publish","type":"post","link":"https:\/\/newed.any0.dpdns.org\/insidetrack\/blog\/how-microsoft-viva-became-a-business-transformation-engine-at-microsoft\/","title":{"rendered":"How Microsoft Viva became a business transformation engine at Microsoft"},"content":{"rendered":"\n
\"Microsoft<\/figure>\n\n\n\n

Business transformation is complex, multifaceted, and perpetual. It\u2019s also firmly rooted in an organization\u2019s culture, so it requires change management technology that meets human needs directly.<\/p>\n\n\n\n

At Microsoft Digital, the company\u2019s IT organization, we have decades of experience leading technological change in search of innovation and better experiences for our employees. To ensure we\u2019re matching transformation to our culture as we adopt new technology and integrate it into our processes, we use a powerful set of tools that meet our employees where they work and how they think.<\/p>\n\n\n\n

The toolset at the core of our business transformation work? <\/p>\n\n\n\n

Microsoft Viva.<\/p>\n\n\n\n

Viva is more than just a collection of employee experience applications. We certainly use these tools to complete important everyday tasks and keep our teams connected. But thanks to Viva\u2019s connected, integrated, human-focused experiences, it\u2019s especially powerful for helping teams, leaders, and employees transform the way they work and how our company functions at a deep level.<\/p>\n\n\n\n

In 2024, we were able to put the suite into action supporting the most revolutionary business transformation in decades: AI and Microsoft 365 Copilot. As a result, we learned lessons that can help any organization use Viva to guide change effectively.<\/p>\n\n\n\n

Transformation starts with culture<\/h2>\n\n\n\n
\"Ajmera,
Prerna Ajmera (left to right), Dee Brake, David Laves, and Kevin Wooldridge are involved in different facets of our business transformation work with Microsoft Viva.<\/em><\/figcaption><\/figure>\n\n\n\n

At Microsoft, we have a strong culture built around embracing a growth mindset, achievement, and inclusivity. Whenever we drive transformation and adopt new technologies like Copilot, we build our efforts on those cultural values.<\/p>\n\n\n\n

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\u201cEverything we do links back to our culture,\u201d says David Laves, director of Business Programs at Microsoft. \u201cWhat that means is we focus on the people side of change, and we take a human-centered approach that focuses on the user\u2019s experience of the process.\u201d<\/p>\n<\/blockquote>\n\n\n\n

In practice, human-centered transformation relies on open, bidirectional communication that always ties back to the \u201cwhy\u201d of any change. It also depends on organizational leaders as the torchbearers of culture.<\/p>\n\n\n\n

We continually ask ourselves a set of questions about how to engage and support our employees:<\/p>\n\n\n\n