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News and product updates

December 14, 2018

8 min read

Maintain high-quality contact data to maximize deliverability and performance with Dynamics 365 for Marketing

One of the fastest ways to lose sender reputation when doing email marketing is to generate a high number of hard bounces and spam complaints from your email blasts.
Customer stories

December 17, 2018

3 min read

Dynamics 365 for Field Service: Drive efficiency with intelligent troubleshooting

A field service engineer’s job can be a bit like looking for a needle in an enormous haystack.
Thought leadership

December 19, 2018

4 min read

Relationship selling in action: 3 takeaways from our customers

The tide has turned on the traditional funnel-based sales model.
News and product updates

December 20, 2018

5 min read

Mixed reality 2018 year in review (and what’s to come in 2019)

Hi everyone! I hope this month’s blog finds you well.
Events

January 8, 2019

1 min read

Webinar: Introduction to Dynamics 365 for Talent

The war for talent is more than a trending headline–it’s a reflection of an increasingly competitive landscape where people with the right skillset are in short supply.
News and product updates

January 9, 2019

4 min read

The year ahead: Introducing the 2019 Retail Trends Report

2018 was a roller coaster ride for retail as businesses scrambled to adjust to changes that are reshaping the retail landscape.
Events

January 10, 2019

1 min read

Customer service webinar series: The evolving role of customer service

How is customer service changing? It’s not as simple as it was before.
Thought leadership

January 11, 2019

3 min read

Find out what the future of retail looks like at NRF 2019

As many retail professionals gear up for retail’s BIG show—the 2019 NRF Annual Convention & EXPO—many are still processing the year that was.
Thought leadership

January 13, 2019

4 min read

The innovations and brands reshaping retail experiences in 2019

This week, at NRF 2019—Retail’s Big Show—we’re excited to showcase both new innovations that will transform retail in 2019 and retail brands we’re working with to reinvent the customer experience, including Dr.
News and product updates

January 16, 2019

4 min read

Build your brand with AI-driven market insights

With three billion users worldwide, enterprises of all sizes can no longer afford to ignore the sentiment of online conversations about their brand.
Customer stories

January 18, 2019

2 min read

3 ways modern sales productivity technologies drive results for high-growth SMBs

Small and mid-sized companies (SMBs) are projected to grow 6-10 percent this year—more than twice as fast as the global GDP (3.
News and product updates

January 21, 2019

2 min read

April ’19 release notes for Dynamics 365 and Power Platform now available

Today, we published the April ’19 release notes, a compilation of hundreds of new features for Dynamics 365 and Power Platform that will be released between April and September 2019.

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