Keeping Up: What You Need to Know About Mobile-Empowered Customer Service Trends in the Field
Nothing slows down field agents like lagging communications, poor technology, and missing information.
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Omnichannel takes the lead
Today’s consumers are well informed and always connected. -
4 Ways Real Companies Sell Smarter with Sales Analytics
All sales managers want better numbers from their teams, but many are ignoring the obvious solution. -
[RESOLVED] Slowness or inability to login to LCS
Current Status: This has been mitigated. -
EHF – eInvoice for Norway – DAX 2012 – setup Reviewed 31012016
This update gives the user a picture how to setup the eInvoice feature for Norway EHF. -
Partner Highlight: New Signature Delivers Transformative Cloud Experiences
(Please visit the site to view this video) In our continuing effort to shine the spotlight on Partners embracing the cloud-first, mobile-first world, we recently spoke with Reed Wiedower, Chief Technology. -
Make the Most of that Field Service Call! How to Use Field Service Management to Drive Efficiencies & Seize Opportunities
Field service is the number one way companies respond to service requests. -
16 Statistics Shaping the Future of Customer Service
Customer expectations are changing and growing just as rapidly as the channels and technology consumers are empowered with to engage, encouraging (if not demanding) that brands and organizations embrace. -
The Government Will See You Now: A Private Sector Solution for Public Sector Problems
There’s a long-standing belief out there that governments, and government websites in particular, could do a better job of providing access and information to the public. -
So what is the 2016 Retail Trend Forecast anyway?
It was another bustling Big Show hosted by the National Retail Federation in New York this January, and one of the most anticipated sessions was Marian Salzman’s keynote Future of Everything: Top. -
Onboarding to Web API for Dynamics CRM 2016 from Web API Preview
Applies to: CRM 2016 and CRM Online 2016 Update. -
3 easy ways to a better mobile experience with Dynamics CRM 2016
Level up your mobile experience with these new features in Microsoft Dynamics CRM 2016: Custom controls—like switches, input masks, and the pen control—to help you create a more intuitive interface for your users Form preview for mobile devices so you can see how your changes will look on tablets and forms before you save them […]
