3 Striking Statistics from Microsoft’s 2016 State of Global Customer Service Report
No matter where you are in the world today, one thing is for sure.
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Microsoft Dynamics CRM improves iOS mobile security options
Given the increasingly mobile and connected nature of business in today’s world, Microsoft has enhanced the mobile security options available with Microsoft Dynamics CRM. -
AlwaysOn – R2 and R3 Kernel Fixes – Handle SQL Server AlwaysOn AG failovers more transparently and gracefully
We’ve recently released some kernel fixes that improve how Microsoft Dynamics AX 2012 R2 and R3 handle SQL Server AlwaysOn AG failovers. -
Restored Microsoft Dynamics AX Outage
Final Status: Microsoft Dynamics engineers have restored the malfunctioning infrastructure and confirmed that service has been restored. -
New Office 365 Admin center brings changes to CRM Online notifications
Office 365 is well underway in transitioning to a new admin center. -
Top 5 Takeaways from Customer Driven
On June 7, Microsoft hosted Customer Driven , a virtual event examining the changing technology landscape and the impact of digital transformation on customer engagement in the new service economy. -
Transform Field Service with IoT
At its heart, the Internet of Things (IoT) is really about people, not the gadgets themselves. -
Cumulative Update 39 for Microsoft Dynamics NAV 2013 has been released
Cumulative Update 39 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2013. -
Cumulative Update 32 for Microsoft Dynamics NAV 2013 R2 has been released
Cumulative Update 32 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2013 R2. -
Cumulative Update 20 for Microsoft Dynamics NAV 2015 has been released
Cumulative Update 20 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2015. -
Cumulative Update 8 for Microsoft Dynamics NAV 2016 has been released
Cumulative Update 8 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2016. -
INFOGRAPHIC: 2016 U.S. State of Customer Service
As customer service and the customer experience become key differentiators for brands and organizations across all industries around the world, it has never been more important to know as much as you can.
