Spend more time selling—new sales capabilities in 2023 release wave 1
The role of the seller is evolving. Buyers expect a blend of digital and personalized experiences throughout their journey.
AI
Discover AI within Microsoft Dynamics 365, where cutting-edge intelligence meets business acumen, equipping leaders with the foresight to navigate tomorrow’s challenges today. Transform your operations with AI-powered insights that redefine efficiency and innovation in the digital era.
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Release wave 1: Transforming customer experiences with generative AI and Dynamics 365
Generative AI has left its mark on computing, and it’s only the beginning. -
Microsoft Supply Chain Platform at Hannover Messe 2023
In recent years, disruptions like COVID-19, geopolitical conflict, and natural disasters have challenged organizations to improve their supply chain resilience. -
2023 wave 1 releases AI, automation, and analytics in Microsoft Dynamics 365 Finance and Project Operations
With the 2023 release wave 1, we are delivering enhancements across Dynamics 365 Finance, Dynamics 365 Project Operations, and Dynamics 365 Human Resources that focus on helping our customers adapt faster, work smarter, perform better, and operate more sustainably. -
Release wave 1 expands agility, automation, and innovation across Microsoft Dynamics 365 and Power Platform
Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2023. -
Introducing a new era of AI-powered experiences in Dynamics 365 Business Central
This is an exciting time in the evolution of AI, and you don’t have to look far to see the headlines on ways it is changing the world. -
See what’s new for Dynamics 365 at the Microsoft Business Applications Launch Event
Businesses today are constantly facing new and bigger challenges. -
Optimizing Supply Chain Performance through Collaboration using Generative AI
The advent of next-generation AI is ushering in a new era of heightened productivity and efficiency, spurring novel breakthroughs in the supply chain domain. -
Copilot in Viva Sales available as thousands of customers adopt next-generation AI in Dynamics 365 Copilot and Power Platform
Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we’ve given these capabilities a name—Copilot in Viva Sales—and introduced new sales scenarios and updates. -
Deliver personalized customer experiences with Copilot in Dynamics 365 Marketing and Customer Insights
With Copilot in Microsoft Dynamics 365 Customer Insights and Dynamics 365 Marketing, marketers can now take advantage of the latest generative AI-powered tools to learn more about their customers, create targeted customer segments, and generate personalized content. -
Revolutionize customer service with next-generation AI
We’re entering the era of generative AI that is driving new levels of productivity and efficiency, unleashing new innovations in the customer service space. -
Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business
Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions—from sales, service, and marketing to supply chain.
