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Published
6 min read

Manufacturing becomes more inclusive as AI enables hiring of workers with disabilities 

In a webinar entitled “The Art of Possible: Manufacturing Priorities that Will Define 2021,” Çağlayan Arkan, Microsoft’s VP of manufacturing industry shared: “From extreme disruption comes extreme transformation.”  His point is well taken. In the aftermath of the pandemic, supply chain has raced to the top of the news and manufacturing is centerstage.

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2 min read

Commitment to compliance in pharma and life sciences 

Over a year has gone by since the beginning of the global pandemic, and it’s clear that the pharmaceutical industry and COVID-19 vaccines are at the center of everyone’s attention. Calls for quick and rigorous development of a COVID-19 vaccine have given way to the equally important demand for rapid distribution.

Published
3 min read

Changing the way the world views Down syndrome 

When I was a junior at Greensburg Central High School in Western Pennsylvania, I volunteered for the Special Olympics. Roger, the athlete I was partnered with, made such an impression on me because of his complete and utter joy in participating in various sports events.

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4 min read

Personalized customer experiences courtesy of the cloud 

Major brands have quickly learned that consumers drive today’s business environment and that yesterday’s efforts to create a customer-centric operating model are out of date. Consumers have also evolved to want more, so product and service personalization has now taken center stage.

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3 min read

Reimagining the digital front door for healthcare 

Over the past year, my colleagues and I have seen a steady uptick in healthcare organizations requesting in-depth discussions on how to further develop their digital front door capabilites. One high-interest topic has been establishing a branded conversational bot (chatbot) that can facilitate frictionless experiences across all digital channels and throughout the engagement journey.

Published
2 min read

Empowering the new normal for clinical trials 

Clinical trials are a critical element in bringing new drugs to the market, and successful trials can bring hope to people in need of treatment. Unfortunately, when the COVID‑19 pandemic took hold in the US, it caused a major disruption in non-COVID‑19 vaccine trials that were planned or ongoing.

Published
4 min read

Cloud innovation to support government’s mission 

Our work with the United States government is built on a foundation of enduring partnership. We work closely with our federal partners, learning and understanding how they work and their specific needs, then adapting our technology to achieve their mission objectives.

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