Accelerate generative AI adoption through leadership
Industry experts offer practical tips and insights into how senior business leaders can begin or accelerate an AI journey within their own organizations.
Microsoft in Business Blogs
Explore:
Why AI is an operating model shift—Not a technology upgrade
Artificial intelligence isn’t arriving gently in financial services. It’s colliding with an industry defined by scale, trust, and real‑time decision‑making, where speed, security, and reliability are non‑negotiable. For Fiserv, that reality is existential. The company quietly powers much of the world’s financial infrastructure, touching virtually every U.S. household, supporting thousands of banks and millions of
Driving global supply chain innovation and resilience
A fast and resilient global supply chain is vital for businesses to meet customer demands and ensure operational efficiency.
Transforming the energy industry with AI-powered solutions
With the energy industry striving to balance this surge in demand alongside the need to reduce carbon emissions, promote sustainability, and ensure equity, innovative technologies are poised to help.
The future of financial services: AI and Microsoft Copilot
AI represents an exciting next step for FSI companies, but fostering innovation requires a foundation of trust and robust governance.
Generative AI helps clinicians focus on patient care
The stress of treating patients combined with the pressure to complete increasingly complex tasks with fewer resources is burning clinicians out of the profession at a rate the industry knows is unsustainable.
Using generative AI to build customer trust
With the increasing adoption of AI-powered tools in marketing, protecting consumer data is paramount to inspiring loyalty and trust. However, alongside data protection, establishing robust governance practices is equally crucial.
Harnessing the power of data and AI in retail
AI-powered solutions are helping retailers worldwide transform the shopping experience for customers and frontline workers alike.
Empowering frontline retail workers with AI tools
Frontline workers are the heart and the face of retail businesses, interacting with customers, seeing products in action, and embodying their brand daily.
Powering productivity and skill for frontline energy workers
The energy industry is experiencing significant change. As companies strive to boost production, embrace more sustainable practices, and prepare to power the AI-driven future of technology globally, there’s increasing demand for new digital tools.
Unpacking AI governance to shape digital transformation
As AI reshapes the modern workplace, business leaders and decision-makers are eager to unlock the full potential of this new technology safely and effectively.
Attracting new customers with generative AI–powered tools
Generative AI–powered tools are transforming marketing, offering new ways to reach potential customers with more effective messaging and increase productivity.
Setting new standards of customer service in the era of AI
Customer service teams are the superheroes of businesses. They handle a myriad of clients and tools to ensure top-notch customer experiences.