From bottlenecks to breakthroughs: How agentic AI is reshaping insurance
Agentic AI is transforming insurance operations, from claims and underwriting to risk and service, enabling measurable efficiency, growth, and customer impact.
Insurance
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Microsoft and Cognizant: Delivering on the promise of agentic AI adoption in insurance
Microsoft and Cognizant are partnering to help insurers responsibly build agentic AI solutions that can help improve efficiency and customer experience. -
Managing concentration risk and exit requirements: A framework for financial institutions
Financial services leaders are managing cloud concentration risk and meeting regulatory exit planning expectations while enabling AI-powered innovation. -
Social inflation is costing insurers—here’s how cloud and AI can help
Helping insurers forge effective long-term technology strategies is core to our vision for intelligent insurance and our work. -
How AI is improving long-term care insurance for insurers and customers alike
Microsoft and our partners are helping to improve LTCI for policyholders and insurers alike. -
From exploration to innovation: 4 key stages of AI adoption for insurers
With the recent availability of Microsoft Copilot for Microsoft 365, insurers understand that their employees and customers alike will welcome generative AI into their operations. -
Driving AI transformation with the Microsoft commercial marketplace
Check out some of the latest and most exciting AI-driven cloud solutions in our four-part blog series. -
Insurance in the era of generative AI: Use cases that transform the industry
Innovative insurers are moving quickly to use the power of generative AI, and in this post, we’d like to share a few of the most important classes of use cases that our insurance customers are excited about today. -
How Microsoft and generative AI are transforming financial service contact centers
Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. -
The era of generative AI: Driving transformation in insurance
With the arrival of ChatGPT and generative AI, the power of AI became more accessible to everyone.