AI
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AI-powered agents in action: How we’re embracing this new ‘agentic’ moment at Microsoft
When we launched Microsoft 365 Copilot in February of 2023, it was a watershed moment in the history of Microsoft. By incorporating next-generation AI into the productivity tools that millions of people depend on every day, a new era of…
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Keeping our network infrastructure healthy at Microsoft with an employee-built AI agent
Like many global companies, our network engineering environment here at Microsoft is gigantic. It spans 88 countries, more than 700 buildings, 64,000 devices, 7,500 Microsoft Azure Virtual Networks, and nearly 150 lab sites. It’s a system that serves more than…
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Elevating internal communications at Microsoft with AI
At Microsoft, our internal communications teams are adopting a growth mindset and encouraging a transparent culture of learning to use AI more effectively for creative work. They’re integrating AI into their daily tasks and collaborating between teams to save time…
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Staying ahead of the AI curve with Microsoft 365 Copilot: How a champion does it
Brian Shaw has been a Microsoft 365 Copilot enthusiast since the company first launched the generative AI solution in February 2023. But with AI tools evolving rapidly, he knew it would be a challenge to keep up with the latest…
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Transforming communications with AI: How we’re using Microsoft Designer to revolutionize our visual content
Are you interested in creating cool, custom visuals by typing in a few quick prompts? Let us show you how we do it with AI at Microsoft Digital, the company’s internal IT organization. Sarah Lundy and Eva Etchells are senior…
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Enhancing flexible work with AI: How we’re using Microsoft Places to empower our employees
The advent of flexible work has changed the way we think of the workplace here at Microsoft. Like other enterprises, we’re focusing on how we can coordinate, modernize, and optimize our approach to the fast-changing world of modern work. Microsoft…
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Transforming our data culture with AI-ready data
IT organizations—at Microsoft and companies around the world—will never be the same thanks to AI. For all the benefits that AI and machine learning offer, one element we and companies like ours need to get right is data. After all,…
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AI in action: Unpacking our internal journey with Windows 11 and Copilot+ PCs
At Microsoft, Windows 11 has been powering the 225,000 devices our employees and vendors use to do their work since it was released in the fall of 2021. Since then, the addition of many new features and the integration of…
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Boosting Microsoft 365 Copilot Chat with smart enterprise content management
When our employees look for content internally here at Microsoft, they go to Microsoft 365 Copilot Chat first. With Copilot Chat, they can easily get answers to questions, catch up on missed work, generate new ideas, and more by tapping…
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Measuring the success of our Microsoft 365 Copilot rollout at Microsoft
Microsoft 365 Copilot is a first-of-its-kind technology and demands a first-of-its-kind adoption process. We’re using new approaches to learning and development, community engagement and, of course, measuring success. Engage with our experts! Customers or Microsoft account team representatives from Fortune…
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Getting more out of Microsoft 365 Copilot with purposeful prompts
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. Robert Gates likens Microsoft 365 Copilot to a “calculator for words.” Gates, a partner-focused solution architect on…